- Serial Number (see information)
- Type (e. g. STX44-ICBT)
- Working Conditions / Settings (e. g. 37°C / 95% RH)
- Plate Type
In case of an E-Mail, please include the Serial Number of your instrument in the subject line.
Thanks for your help!
| Office | Phone / fax | |
|---|---|---|
| LiCONiC AG | phone: +423 340 5000, fax: +423 340 5003 | service@liconic.com |
| LiCONiC Germany | phone: +49 (0) 2602 997 4557, fax: +49 (0) 2602 997 4559 | service.de@liconic.com |
| LiCONiC UK | phone: +44 (0) 161 300 65 39 | tke@liconic.co.uk |
| LiCONiC US | phone: +1 781 537 61 72, fax: +1 781 537 61 73 | service.usa@liconic.com |
Support Rates
Rates for remote support not covered under any agreement (contract, warranty, etc.) are 50.-- USD / 15 min.A minimum administrative fee of USD 100.-- is charged for services or support not covered under the manufacture’s warranty nor service contract.
Service request
Laboratory Automation Products Preventative Maintenance Operations